![]() Showing readiness to do favours to others Showing or having qualities of high moral, rank or dignity Tending to accept, allow, permit or understand something or the existence of something Having a friendly and cheerful dispositionĭemonstrating careful consideration or thought Having the ability to find clever and quick ways to overcome difficulties Surpassing all others in quality or excellenceĮxtremely sharp quick-witted or very clever Tell someone something positively to dispel any doubts Showing or having the possibility of achievement or excellence ![]() Officially agree to or accept as satisfactory In our article, “ The Best Customer Service Greeting Phrases – with Examples“, our readers found the following two greeting statements to be the most effective in “kicking off” a positive customer service interaction:Īcting in advance to deal with an expected difficulty or change Positive Phrases for Greeting the Customer So, here we give 25 positive phrases to use at specific parts of the call, with different options suggested for each. There are so many phrases that work well in customer service, but knowing when to use the best statements can be tricky. Neopost’s contact centre in Romford was one such contact centre, using some of our words on their contact centre walls, like so: The Top 25 Positive Phrases for Customer Service We received a great example from a contact centre in the Philippines of how they printed our lead image on their contact centre walls, as shown below:Ĭloser to home, we have also seen other contact centres do this. Positive Words on Display in the Contact Centre ![]()
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